The Inspectors identified points of excellence in the following categories:

Management and Administration

There is clear evidence of a well-established, collaborative, effective, and efficient ELS leadership team; from the Director to the instructors, there is a strong ethos of pride and teamwork to not only work together, but to seek continuous improvement. There is a clear strategic outlook and achievable vision, carried out by a team that has demonstrated the capacity to function with agility in the event of crisis.

Quality Assurance

Effective systems for quality assurance are clearly a strength of the ELS, particularly in listening to student and staff feedback. The Academic Support Office Coordinator clearly has a positive rapport with students.

Communication with Staff

There is evidence that formal as well as informal processes for consulting staff form a regular and integral part of the language centre's operation. The ELS has created an ethos where instructors feel a sense of value and autonomy.

Communication with Students and Clients

Communication is excellent because of the transparency and breadth of accessible information provided to students in the recruitment materials, and the website.

Student Services

There is an outstandingly good range of additional programmes designed to facilitate progression from the school into undergraduate programs.

Learning Environment

ELS has very effective measures in place to manage its premises and resources in an environmentally-friendly manner such as extensive recycling and the use of ambient light to minimize energy consumption for lighting.

What is EAQUALS?

Founded in 1991, EAQUALS (Evaluation and Accreditation of Quality Language Services) is the leading professional association that fosters 'Excellence through Accreditation of Quality in Language Services' throughout the world. To support these aims, EAQUALS has established and published a demanding set of accreditation criteria. The EAQUALS accreditation scheme provides guarantees of high quality for language learners studying in EAQUALS accredited centres. EAQUALS Accredited Members are language teaching centres which have met the rigorous demands of the EAQUALS inspection scheme.
EAQUALS advises the Council of Europe on language policy issues and is a member of the professional Network Forum at the European Centre for Modern Languages (ECML). The EAQUALS membership scheme brings together language teaching centres from over 30 countries and leading national and international organizations which actively support language education. EAQUALS also have specific cooperation agreements with a number of highly respected international bodies which share their aims.
Accredited Members of EAQUALS offer a consistently high standard of language education that meet the world's language learning needs. EAQUALS grants accreditation by inspecting areas such as; Management and Administration, Quality Assurance, Communication with Staff, Communication with Students and Stakeholders, Course Design and Supporting Systems, Teaching and Learning, Assessment and Certification, Academic Resources, Student Services, Staff Profile and Development, Staff Employment Terms, Learning Environment.

For more information about EAQUALS, please visit:
https://www.eaquals.org/