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FAQ

English Language School
English Language School

Frequently Asked Questions

There are approximately 15 to 20 students in each class.

Yes. Absolute beginners do not need to take the Placement Test.

No. Classes are formed based on the final test scores of students at the end of each session. Each class is allocated an equal number of students from each score bracket. In the formation of classes, such factors as the number of male students versus female students, the number of weak, medium and strong students are balanced insofar as possible. Each of these factors has a bearing on the overall success of the class.  Since classes are formed on these principles, no class change petition is accepted.

ELS Administration distributes all coursebooks and graded readers to you in the first week of each session.

Yes. The student success advisor offers educational counselling. The advisor works formally with ELS students within the Student Success Scheme to support the academic and social well-being of students experiencing barriers to success within the academic environment of English Language School at the International University of Sarajevo.

counselling

 

Each group is taught by a minimum of two, maximum of four teachers.

Attendance records are entered into Student Information System (SIS) weekly, so you can check your absences in the system. 

Students who couldn’t complete their ELS program at B2 level in one Academic Year (except those expelled due to absenteeism or academic failure) may continue their studies at ELS in the following academic year.

Detailed midterm exam results and quiz averages are announced with a class report placed inside each classroom after the midterm exams are marked. You will be able to check your final exam and proficiency exam results yourself through the Student Information System (SIS). 

Yes. Students wishing to review their exam papers (Midterm Exam / Final Exam / Proficiency Exam) apply with a petition to the ELS Administration within three days after the results are announced.  In reviewing the exam papers, priority is given to students who have failed the exam in question. Reviews are done by a deputy director. Students who do not agree with their test scores after reviewing the paper can apply with a petition to ELS Administration to have their papers reassessed.

When a material mistake is found in your reviewed paper, the deputy director responsible for academic issues makes the necessary changes and the score is corrected in the system accordingly.

You will get instructions about how to set up your student email address from the IT Department. The instructions will be sent to your personal email address. You will need this email address to be able to activate your Student Information System (SIS) and MS Teams account.

Upon registering at IUS, each student is kept on file and the Student Affairs Office delivers a unique username and password to each student in person. This system may be accessed through the SIS link here. You need SIS to follow your attendance and your final grades. Also, you do all your official communication within the University through this system.

All information related to your studies at IUS is shared with you through

  • Your IUS student email address
  • MS Teams platform

 

ELS Administration shares all relevant information about your program and exams through MS Teams announcement groups. Your class teachers form an MS Teams group for your class and share homework, assignments, announcements, materials, and feedback in these groups. It is your responsibility to follow these groups and complete required tasks or get informed about course/exam related issues.

You will get your student ID card from the Student Affairs office (SAO) in person. You will need your ID card to enter the Campus and you will be asked in the exams to show your student ID card.

ELS students receive their course books and get answers to their ELS course, program and exam-related questions from the ELS Administration, and all other issues (such as but not limited to student certificate, student IDs, etc.) are dealt by the IUS Student Affairs Office.

Yes. It is your responsibility to complete all the paperwork required by the local authorities. Incomplete applications have serious consequences.

Visa Department within the International Relations Office (IRO) is responsible for residence permits. You you can contact them at visa@ius.edu.ba

You need to contact the IUS Student and Career Center (SCC) and write an appeal. Any further steps will be explained by SCC. You you can contact them at scc@ius.edu.ba

You need to consult with the Finance Department (you can contact them at finance@ius.edu.ba ) or Istanbul Office (you can contact them at  iusistanbul@ius.edu.ba )(for Turkish students).

You can get it from the ELS Administration. The document is prepared within 5 working days after your request.

Yes. Healthcare services are provided within certain hours. Please make sure you check their working hours.

Yes. Several activities focusing on English language learning are planned to take place throughout the sessions.

Yes. All students can use indoor and outdoor sport facilities on Campus.